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Get in Touch with Auren Maison


We’d love to hear from you — whether you have questions, need styling advice, or want to collaborate.

Our team is here to help.

We typically respond within 1-2 business days.

We’re here to assist you with care and attention.

For questions, support, or collaborations, send us a message and our team will respond within 24 hours.

Need help?


At Auren Maison, assistance is offered with the same care as our craftsmanship.

If you have questions about our collections, materials, orders, or styling, our team is here to guide you.

You may reach out to us for:


• Product details and materials

• Order status and delivery queries

• Care instructions for your bag

• Returns and exchanges

• Collaborations and partnerships

• Styling and gifting assistance


We respond to all inquiries within 24 hours, Monday to Friday.